Healthcare
Automated 84% of patient intake with intelligent AI
Explore how healthcare providers simplified patient onboarding while preserving personalized care through AI workflows.
Region
Global
Team Size
1,000 – 5,000
Industry
Supply Chain & Logistics
Company
Nexus Logistics
Overview
Atlas Health is a leader in healthcare. As they scaled, manual operations started to slow them down — and Nexora became the platform their team built on top of.
Challenge
Struggling with siloed tools and fragile automation, the team faced a mounting support backlog. They needed a unified, reliable platform to automate end-to-end workflows at scale.
Solution
By partnering with Nexora, the team identified critical workflows and deployed AI agents directly into their existing CRM and helpdesk, moving from strategy to production in just six weeks.
Results
In just two quarters, Atlas Health automated 84% of incoming tickets, successfully reallocated two FTEs to higher-value initiatives, and achieved a 14-point increase in CSAT.
