Logistics
Reduced manual operations by 22 hours every week
Discover how Orbit Logistics streamlined daily operations by automating repetitive workflows with the Nexora AI platform.
Region
Global
Team Size
1,000 – 5,000
Industry
Supply Chain & Logistics
Company
Nexus Logistics
Overview
Orbit Logistics is a leader in the supply chain space. As they scaled, manual processes created bottlenecks—and Nexora became the core platform their team built on to streamline operations.
Challenge
Siloed systems and fragile scripts created operational bottlenecks that outpaced team capacity. They needed a single, reliable platform to automate end-to-end logistics workflows.
Solution
Partnering with Nexora, the team mapped their core logistics journeys and deployed AI agents across their CRM and helpdesk, moving to production in just six weeks.
Results
Within two quarters, Orbit Logistics eliminated 22 hours of manual work weekly, redeployed two FTEs onto higher-impact work, and improved CSAT by 14 points.
